Frequently Asked Questions
Everything you need to know about MarketTaxPro.
How does MarketTaxPro work?
We automatically sync your marketplace data (Etsy, eBay, etc.), track expenses, and generate ready-to-file reports.
Is my data secure?
Yes, we use bank-grade encryption and never share your data with third parties.
Can I cancel anytime?
Absolutely! You can upgrade, downgrade, or cancel your plan whenever you like with no hidden fees.
Do you support VAT tracking?
Yes, we proactively alert you as you approach the £90,000 VAT threshold so you can stay compliant.
Which marketplaces do you integrate with?
We currently support Etsy and eBay with Vinted, Depop, and more coming soon.
Do you offer a free trial?
Yes, the Pro plan starts with a free trial so you can try all features without a credit card.
What kind of support do you provide?
We provide email support for all plans and priority support for Pro and Business subscribers.
Can multiple team members access the same account?
Yes, the Business plan includes role-based access so multiple people can collaborate securely.
Still have questions?
Reach out to our team — we're here to help you every step of the way.